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Welcome! and please take a moment to read about the shop's policies, procedures, terms and conditions.

Please review the listing and ask any questions before making your purchase.

Shipping costs are based on packaging, weight, dimensions and destination. Some items such as multi-sized, multi-lingual, large envelope patterns are heavier and more costly to ship. For patterns, if you do not require all language sheets, please contact the shop and we will remove these, re-weigh and re-quote the shipping costs. You can further save on shipping by combining items. Please contact the shop for a revised shipping quotation.

PatternGal SHIPS WORLDWIDE so please contact the shop for a shipping quotation to your area.

PatternGal is an earth friendly shop and whenever possible, we ship with re-cycled envelopes and re-purposed cardboards.

Your order is shipped within 3 business days of receiving your cleared PayPal payment. Orders are shipped via Canada Post with a 7 - 10 or less, business day delivery to most locations. If you require your order sooner, please contact the shop to make alternate arrangements.

As a buyer or importer, please inform yourself if there taxes or duties to be paid for items you import.

Please save or print copies of your eCRATER order confirmation and Paypal payment as your proof of purchase as no paper copies will be issued.

After your order is shipped, you will receive an email from PayPal confirming your order has been shipped.

When you receive your order, please review it and if you are not satisfied, please contact the shop. Every effort is made to list products accurately but it may happen that something is missed. In this case, please contact the shop and we will make every effort to correct the situation.

All products are sold "guaranteed as described". No returns will be accepted for patterns unless they have been misrepresented.

Refunds will be made on authorized returns. No claims will be accepted after 60 days from purchase date and unauthorized returns will be refused. Sales considered final after 60 days.

Thank you for understanding!
Last Updated: 19 Apr 2016 17:28:11 PDT home  |  about  |  terms  |  contact
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